Identification of mega-trends for the integration of Information Technology in tourism

Main Article Content

Tatiana Hernández-Cifuentes
https://orcid.org/0000-0002-9992-3176
David Alexander Urrutia-Vargas
https://orcid.org/0000-0002-0063-5925
Alejandro Javier Gutiérrez-Rodríguez
https://orcid.org/0000-0001-8866-5514

Abstract

In current organizations, Information Technology is recognized as an ally not only to connect with external stakeholders, but also to execute internal operations. Considering that the tourism industry is concerned by this situation, this article shows progress in identifying trends for the integration of technologies in the logistics demanded within the provision of tourism services at international level, which is a product of a technology monitoring exercise.

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